Claim Back Your Carey Corporate Pension Losses Without Paying 24% to 48% In Fees

** June 2020 Update **

We are the first Claims Management Company to have received a successful final decision against Carey Pensions (Options SIPP) on the basis of our complaint.

The Financial Ombudsman Service have published their decision regarding a claim against Carey Pensions, in which they ruled in favour of the client – Mr T.

Carey Pensions – now known as Options SIPP – were found to have carried out an inadequate level of due diligence when accepting Mr T’s SIPP application and have been ordered to compensate the client.

This decision will no doubt come as a surprise to many in this industry in light of the recent Adams vs Carey court case in which the judge ruled in favour of the SIPP provider.

However, here at PCC, we are not so surprised, more delighted to be honest, as Mr T is one of our clients!!

Background and the decision

Mr T had been approached by introducer firm CL&P who were based in Spain. They were an unregulated firm and their Managing Director – Terence Wright – had an FCA warning against his name. The investment in the SIPP was StoreFirst; a high-risk investment in storage pods.

In the published decision the Ombudsman decided “it was not appropriate to wait on the outcome…” of the Adams court case, as requested by Carey, before making their decision.

They added “My finding is not that Carey should have concluded that the investment or SIPP was not suitable for Mr T. It is that Carey did not meet its regulatory obligations and should not have accepted the business from CL&P”

So why did our case win?

The ombudsman considers the information submitted by both parties and determines a case on the basis of what it considers to be fair and reasonable, with reference not only to the law, but other guiding principles.

Whilst the court case had similarities to our Mr T’s case (both involved Careys, CL&P and Storefirst) it was not challenged by Mr Adams’ representatives on the same principles that we challenged the SIPP provider on in our case.

Think You Have Been Mis-sold?

Get in touch to find out if you are eligible to make a compensation claim. Once you get confirmation that you have been mis-sold your pension, you have two options:

  1. You can do a claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Compensation Scheme, whichever is applicable to your claim.

  2. If you do need some professional help with your claim we offer a claims service that solely specialises in handling mis-sold pensions and investment claims. We charge 18% inc VAT on the total monies awarded for a successful claim. There is no charge (zero) for unsuccessful claims. You can withdraw your claim at any time, although a cancellation fee may apply.

3 Reasons To Choose Us:

We do encourage you to shop around if you are seeking professional help with your claim.

1. We are one of a small handful of firms (approx. 5 out of 119) whose fees are below 20%.

2. Our fee is 18% inc VAT on the total monies awarded for a successful claim. There is no charge (zero) for unsuccessful claims.

3. We have a 99% success rate for claims

I’ve been given my life back..from a truly very competent and extremely helpful company.. No discussion is too trivial and it took two months from the application being presented (once all documentation was ready ) to the FSCS.. to actually receiving the full compensation payment.. And it doesnt stop further compensation is being ‘professionally’ explored with a high probability of a maximum compensation payout again.. I cannot recommend Pension Claim Consulting more highly ..If you lost your pension or a significant proportion of it from a SIPP ‘that went south’. Give them a call. You won’t regret it! - Andy Gleeson

I had experienced major problems with my sipp investment company and thought i had lost everything. Pension Claim Consulting fought my battle for me with excellence results and now giving me invaluable finance advice. Very clear and easy to understand and patience when needed. I would recommend them 100%. – Susan Elizabeth Miller

I can not thank this company their wonderful staff for the service they have provided to myself. Every time I ring they are so helpful friendly and always go beyond expectations to help me with my query. Brilliant company and staff x – Judy Murray

Took just over a year for the claim to be settled but, hey, £69,700 hit my bank account this morning........ The Jack Russell can look less worried now as we are having turkey for Christmas 🙂 Seriously though, great result and top research by the team in investigating the incorrect advice I was given. Many thanks to all !!


If you wish to register a complaint, please call 0114 266 4216 or write to us at our registered office address. You can also contact us by e-mail A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available here. If you cannot settle your complaint with us, you may be entitled to refer it to the Claims Management Ombudsman as part of the Financial Ombudsman Service at or by contacting them on 0800 023 4567.

Cancellation Fees

From the date you sign our agreement if you cancel during the first 14 days in the Cooling off Period you will not have to pay a cancellation fee to us.

If you cancel this agreement after the 14 day Cooling off Period our cancellation fees may apply. We reserve the right to charge £150 + VAT per hour for the work we have carried out up to the point of cancellation. If you cancel on or after an offer of compensation has been made our cancellation fee is 18% inclusive of VAT which is calculated on the gross amount of the offer of compensation awarded to the claim.

Summary of Service | Client Agreement | Cancellation | Cookie Policy

Pension Claim Consulting Ltd is regulated by the Financial Conduct Authority, in respect of regulated claims management activities authorisation number FRN 829766. Pension Claim Consulting Ltd registered business address is 3 Stokes House, Stubley Lane, Derbyshire, S18 1PG which is registered in England and Wales under registered number 9626782.

Pension Claim Consulting Ltd is registered with the Information Commissioner’s Office (ICO) Registration Number ZA128514. For details of how we will use your information and an explanation of your rights, view our Privacy Policy.